Contact Us

Giving back

Trek with us and $20 of your trek price is donated to generate a sustainable trekking industry in the Andes, and the NGO:


Our treks leave any day, with the price depending on the number of people in the group.There are 4+ prices on each trek web page. For 1, 2 or 3 person groups we will depart any day but you need to email us for the price, which is based on the number of people in the group. (The lower number of people the higher the price).

If you are travelling alone or interested in a group, please check out our Trekkers Wantedpage. This lists all confirmed groups and is updated every couple of days. We do not have any other fixed departures.

Bookings close one week (7 days) prior to departure, for a new group - we cannot accept late reservations. If you are joining a group trek (listed on Trekkers Wanted) we require 4 days notice.

Contact Us

EMAIL: we will respond within 48 hours of your enquiry, if not sooner. Email: [email protected]

NOTE: We think that a number of emails are being caught by spam filters - if you have written to us and you have not received a response, its quite likely that the emails are in your spam. (we nearly always respond within 48 hours). Please check!

CALL Mon-Fri! 9am-5pm US Central time Ph: 1(415) 799-8484

NOTE - If you are travelling with us in Peru already, this is different than our Emergency number. See Below.

VISIT: Office address: Cuichipunco 366, Centro Historico, Cusco

click here to download a map - Directions: 10 minutes walk from the Plaza de Armas. Walk to the Koricancha/Templo de Santo Domingo on Avenida Sol – follow ‘Puente Rosario' until it changes to Cuichipunco (also spelt K'uychi Punku). K'uychi Punku means ‘door of the rainbow' in Quechua. The office has a brown door, please press the white bell (a few times!) Please note that the numbering system on Cuichipunco is not logical, so its hard to follow the numbers...!

If you have the 206 Lonely Planet Peru guidebook, we are Dot 2 on the map on pg 208. (Around Av. Sol)

Office hours: Monday to Saturday. We prefer that you make an appointment, prior, by email.

Morning 9am – 1pm/ Afternoon 3pm – 7pm.

Saturdays: 9am to 1pm ONLY. Please make an appointment for other times.

Pre trek briefings - as prior arrangement.

Phone: +51 84 232691 (attended office hours only) from outside Peru / if calling within Peru 84 232691


Celular + 51 950 301 125 from outside Peru / if calling within Peru 950 301 125

Peruvian time GMT - 5 hours

We will not be in the office or answering emails on the following dates/days:

1 January - New year

Holy Thursday (before Easter)

Good Friday

1 May - Day of the worker/May day

Corpus Christi

24 June - Inti Raymi

29 June - Day of Saint Peter and Saint Paul

28 July - Independence Day

29 July - Fiestas Patrias

30 August - Santa Rosa de Lima

8 October - Battle of Angamos

1 November - All Saints/ Day of the Dead

8 December - Day of the Immaculate conception

24 December - Noche Buena (Peru)

25 December - christmas

Please note that the office is closed from 24 December through to the first Monday in January, unless by prior arrangement. Emails will be answered but not on holidays listed above.